How to use your Onecard to load funds for a doctor’s visit


Jade Poole from I Write Words

How to use your Onecard

Money in your pocket before you see the doctor. One of the top complaints that insurance companies hear is that their claims processes are tedious, difficult to follow and just downright annoying. Thankfully, we aren’t your regular insurance company. We do claims and fund loading a little differently. All you’ll need is your cell phone and less than 5 minutes.

If there is one philosophy that we follow here at Oneplan, it’s that one of the greatest investments you will ever make is the overall investment in your health and wellbeing. And if the current pandemic has proved anything, it’s that your health should ALWAYS remain your top priority.

We actively choose to protect our health on a daily basis. From wearing masks whenever we leave our homes to travelling around with bottles of hand sanitiser, we are constantly looking for ways to protect ourselves. So why not take that level of care to the next level with Oneplan

Prioritizing your health

Now, we’d like to think that everyone prioritises and invests in their health on a regular basis. But the truth is that many people needed a little nudge from a global pandemic to get them to prioritise their health. For others, the idea of investing in their well being sounded like the beginnings of a rather costly long-term exercise.

But prioritising your health shouldn’t be a financial strain. Or come at the expense of your sanity. You should WANT to invest in yourself, your wellness and your happiness. And the best way to stay committed to this journey of self-care is to take out comprehensive health insurance.

Our health insurance is more than just a medical policy. It’s a gateway to happier (and less stressed out) you. It gives you the freedom to go about your daily routine with peace of mind, knowing that you have a group of insurers constantly working to keep you healthy and safe.

So how do we do that? With the help of our Onecard.

Our exclusive Onecard

When it comes to explaining all of the exclusive health insurance benefits, we can’t help but get excited when it comes to explaining our incredible Onecard. Now, we aren’t just sitting here trying to brag about our own system. We’re just so incredibly proud of how this specific insurance benefit has helped every single one of our clients.

So, prepare to be amazed...

When you join our Oneplan family, you are granted a personalised Onecard. This is most likely going to become one your new favourite card … and here’s why:

Your Onecard basically acts as your own personal debit card. Whenever you go to your doctor of choice, you can bring along your Onecard (preloaded with funds) and take care of that medical bill in one easy swipe.

You just worry about following your doctor’s instructions and keeping healthy. We will sort out the rest!

How do I use my Onecard?

  1. Log into the Oneplan App
  2. Select “Load Claim
  3. Select the type of event you want to claim for
  4. Use the drop-down arrows to select the date and the member
  5. Hit Proceed

What happens next?

Once you have hit the Proceed button, our team of insurers will then transfer funds over to your Onecard. Just note that the amount transferred will be according to the limit outlined in your plan. So make sure to familiarise yourself with that specific section!

One card swipe

Submitting your invoice

Once you’re done at the doctor you can then submit your detailed invoice to our team. And no, you don’t have to go through the hassle of sitting through a pile of paperwork and unnecessary insurance lingo. All you need to do is log onto the Oneplan App and upload the invoice. It really is as a few simple taps on your phone screen!

If you already used your own funds to pay the bill, don’t panic because we’ve got a refund option on the App too! Just head over to “My Claims” and then “Claim Refunds” and voila!

Just make sure to let us know if you’d like the refund to be processed into your personal bank account to your Onecard.

Why your wallet needs our Onecard

  1. You get fronted with cash BEFORE you see any medical practitioner
  2. You get to see your doctor of choice
  3. Our Onecard is applicable to all of our insurance policies
  4. It can be used to cover day to day claims and hospital cover
  5. Your Onecard covers family deaths and funeral cover
  6. You have immediate money whenever you need it most, so you don’t have to wait until payday
  7. You have peace of mind knowing that you don’t have to worry about medical expenses
  8. Your Onecard grants you access to the best private medical practitioners
  9. You get immediate access to your insurance plan

Show your body and mind some much-deserved love by finally taking the time out to invest in your health and wellbeing. Taking that very first step is as easy as tapping here and letting our team take care of the rest.

Yours in affordable health insurance,

The Oneplan Team

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