You were smart enough to get Pet Insurance, and now you’re trying to figure out how the claims process works. Luckily Oneplan has changed the claims game and we’re going to lend you a helping paw in getting started with your pet hospital cover!
Having effective pet insurance is the number one way to show up for your furry friend. When the going gets tough, the tough need pet insurance just like everybody else. The Oneplan Pet Hospital Cover Policy is a great way to start and we’re going to break down the ins and outs of what you pay, what you get and how to claim.
What is a Pet Hospital Plan?
If you aren’t already a part of the Oneplan Family, we should start off by making sure everybody is on the same page. Our Pet Hospital Plan is unique to Oneplan and aims to make sure that no matter your budget, your Whiskers has access to effective medical care when she needs it. This policy is a good balance between our Accident Plan and the next step up, our Primary, Classic or Super Plan. We developed our Pet Hospital Plan to help ease the burden of costs accumulated through unforeseen hospital admissions. Whether your pet has been admitted into the hospital for an accident or injury, Oneplan will have you covered.
We also provide cover for kennel and boarding fees should you be in a situation where your pet can’t be with you (talk about well thought out insurance). We also want to be by your side should the worst happen which is why this plan covers cremation and burial of your beloved pet in the event of a fatal accident.
What are you paying?
- Dog – R190 per month
- Cat – R190 per month
What are you getting?
- Illness Cover: Up to R38,000 (per event)
- Accident Cover: Up to R38,000 (per event)
- Kennel Fees (Due to owner experiencing unexpected health event only) – up to R180 per day and up to R1,800 per annum
- The maximum overall annual limit for cover – up to R48,500
What can you add?
No two pets (and no two people) are the same. This is why you can add on to your policy if you feel so inclined!
- Add-on Excess Buster to Waiver Excesses – per pet: R30 pm
- Add-on Pet Med Booster – per pet: R35 pm (You’ll get Pay Zero Excess & Add R350 Pet Med Savings (Routine Care) per annum – 30 day waiting period for Pet Med Savings)
How to Claim for your Pet Hospital Cover
At Oneplan, we blatantly pride ourselves on how we manage your claims. We know that life gets crazy and don’t think that insurance claims and administration should be a part of the whirlwind. This is why we take care of your claims in the blink of an eye – in fact, sooner. Oneplan is one of the only insurers that fronts you with cash BEFORE you pay (this is plan dependent).
Learn more: Claiming for a Pet Emergency with Oneplan Pet Insurance (3 Easy Steps)
We try to do everything from our side as quickly as possible, but we need a few things from you first! Follow these three simple steps every time you claim and you’ll be good to go!
- To claim you must submit a fully completed claim form and attach a copy of the detailed account, medical evidence and/or any other information as we may reasonably request.
- Submit the information to petclaims@oneplan.co.za for assessment and processing.
- We may request a full twenty-four-month medical history for your pet to process your claim.
Choosing to have Pet Hospital Cover
The thing is, you know your pet and your budget better than anybody ever could. This is why we aim to keep all of our plans extremely beneficial and effective regardless of what your premiums are. No two pets or two pet owners are the same, so it’s all up to you to choose a premium that best suits your pet’s health and your budget.
Discover: How do I upgrade or downgrade my Oneplan Pet Insurance plan?
Yours in hassle-free insurance you could cuddle,
The Oneplan Team
