We get that life changes, which is why we designed our insurance to change with it. Here’s what you need to know about transferring your pet insurance policy to a new owner.
If there’s one thing to know about the way we do insurance, it’s that we do everything we can to make your life as simple and as easy as possible. We get that life is complicated which is why we make sure our insurance isn’t.
Read this: At What Age Can Your Pet Get Pet Insurance?
Insurance that changes when life changes
When life changes, our insurance can change with it. It’s why we designed car and home insurance you can adjust to your budget and press pause on your cover at the click of a button.
It’s also why we created a wide range of pet insurance plans for you to choose one that not only suits your pet’s needs, but also your budget.
So, what happens when you need to transfer pet insurance policy to a new owner? Maybe you are moving overseas or a change of circumstances means you can no longer look after your pet. Here’s what you need to know.
Transferring your pet insurance policy to a new owner
Should you have to rehome your pet, you can transfer the policy to your pet’s new owner. You will need to notify us of these changes in writing, informing us that you are transferring the ownership of your pet with the details of the new owner of your pet and the policy, we will then accept this transfer. We will then open up a new policy under the new owner’s details.
Heads up: You cannot change the pet insured with us to another pet. If you are adding on any new pets, then these new pets will have to undergo the relevant waiting periods outlined in your policy.
If I transfer my pet insurance policy, will there be new waiting periods that apply?
The great news about changing the owner of your pet insurance policy is that no new waiting periods will apply – as long as you are still insuring the same pet and that there is no break in your cover (i.e. your premiums are up to date).
However, if you want to insure a new pet, then the waiting periods and terms and conditions of a new policy will apply to the new pet.
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Why choose Oneplan to insure the health of your pet
We put cash in your pocket before you see the vet
Unlike other insurers who will only pay out your claims 7 to 14 days after the event, we front you with cash BEFORE you see the vet. How we do this is using our nifty Oneplan App and Claim Card. If you have vet visits and wellness care included in your plan, then you can claim for these events before you have to pay for them.
When you become a member of the Oneplan Pet Insurance family, we will send you your very own Oneplan Claim Card. This is a transactional debit card that you can swipe at your vet’s office. And, if your vet does not have a card machine, you can use this card to withdraw the funds from an ATM.
Basically, when you know you need to take your pet to the vet for a check-up or other kind of visit, all you have to do is log into the Oneplan App and preload your claim, and we will send the funds to your Oneplan Claim Card (according to your benefits and limits of your chosen plan).
We let you go to ANY vet of your choice
We don’t limit you to a specified network of vets to choose from. We feel that this limits your choices and if you and your pet already have a vet you are both happy with, we wouldn’t want you to have to part ways if your vet is not included in the network of vets.
Related: No Vet Network with Oneplan Pet Insurance: Keep Your Favourite Vet
Wellness care beefed up
We have a wide range of plans for you to choose from, from accident and hospital plans to more comprehensive coverage options which not only include cover for vet visits, but wellness benefits too, which we refer to as Pet Med Savings. And with our Pet Med Booster, you can either add-on or double (depending on your plan) your Pet Med Savings for a small additional fee every month.
The Pet Med Booster
The great thing about having cover for preventive/wellness/routine care (the terms are often used interchangeably), is that this cover encourages you to visit your vet more regularly for vaccinations, tick and flea control, dental care and other benefits, all of which will help improve the health of your pet without leaving a huge dent in your wallet.
With the Pet Med Booster, your Pet Med Savings benefit will either be added to your plan, or if you already have Pet Med Savings, the booster will double your limit!
For example, if you decide to add this benefit to your Pet Hospital Plan for an extra R35pm, you will add-on R350 in Pet Med Savings per annum. If you have chosen the Classic Plan, the Pet Med Savings for this plan is R800 per annum. If you decide to add on the Pet Med Booster for an additional R80pm, this will add an extra R800 to your Pet Med Savings for a grand total of R1 600 per annum!
Please note that these costs are updated annually. For up-to-date costs, please click here.
The great thing about this benefit is that it automatically includes our Excess Buster which helps to cover the excess charged by us for a hospital claim, meaning you could save thousands of rands in medical bills.
Got any more questions? Hit up our team!
Your Pet Insurance Family,
Oneplan
