The Onepet Store: The place where fur parents shop


Jade Poole from I write words

Onepet Store

Do you happen to need premium dog food, a new hairbrush for your cat and her epilepsy medication delivered to your door? All in one go? No problem, read on.

Any pet parent knows how much they would do for their pet and how far they would go to make sure their health and wellbeing were protected. Any pet parent who has purchased a pet insurance plan with Oneplan (that’s us) knows how much WE would do for you to make sure both you and your pet are prepped and ready for a long, healthy and happy life together.

It sounds like we would be a pretty good team.

Who is Oneplan?

Oneplan Pet Insurance is one of the leading pet insurance brokers in South Africa. We have had an exceptional journey with our clients thus far and each year we try to make our offerings more streamlined, more accessible and less complicated for our clients.

We are a comprehensive insurance provider that aims to give your pet access to the best veterinary care when they need it and to protect you from the financial strain that pet care can (and most likely will) bring.

How we make things simple

Simplicity isn’t anything new for our team.

Let’s look at the already existing easy-to-use protocols that we already have in place to make sure you have a hassle-free pet insurance journey.

Here’s what we always, always keep simple: your policy. No hidden jargon, no confusing lingo and no difficult to read documents. What you see is what you get and if you can’t understand something, there is somebody available to walk you through it 24/7 via our OneApp. Which we will chat more about now.

With Oneplan, you claim before you see the vet using your Onecard and Oneplan App. All you have to do is load your consult details onto the Oneplan App, we will load the funds onto your Onecard and you swipe it after your appointment just as you would a debit card. No waiting for claims to be reimbursed or scrambling for unexpected funds to pay out of pocket. We don’t believe in messy, after-the-fact claim systems and we prefer to pay you upfront before you visit the vet.

We know how much of a dream it is to find the perfect vet for you and your furry friend, so why would we complicate things by changing that up? We keep things simple by letting you stick with your vet of choice instead of restricting you to our own network of vets.

What is the Onepet Store?

The Onepet Store is our newest addition to making your life that much simpler. This store was designed with our Oneplan clan in mind, so access is given to Oneplan Hospital, Classic and Super Pet Clients.

The Onepet Store is the place where fur parents shop.

Our online store is the first of its kind, unique in the sense that it is a part of a comprehensive pet insurance offering. We let our clients shop online for premium pet products that are delivered straight to your door and are always selected by the vets and nurses on our team. You can shop for premium pet food such as Eukanuba, Royal Canin and Hill’s available, chronic medication, preventative medication and grooming products. Check out the trending list of items below!

What can you buy on the Onepet Store?

  1. Cat Food
  2. Dog Food
  3. Dewormer
  4. Ticks and Fleas
  5. Grooming
  6. Anxiety
  7. Post-surgery
  8. Chronic Care

What this essentially means is that you don’t have to run around looking for the best products around town, you can find it all in one place and have it delivered to you in no time.

How the Onepet Store saves you money

Now, this is where it gets really exciting. You can get a discount of up to 25% when you become a Oneplan Pet Insurance policyholder and shop via the Onepet Store.

Oneplan offers great discounts to our clients when they shop via the store, depending on the plan you have chosen, your past claim behaviour and the general risk profile of your pet. Plus, deliveries of over R1500 are brought to your door for free.

Let’s walk through an example! Spot is insured on the Pet Super Plan which costs R400.00 a month. The food that works best for your fur-baby is Royal Cain which costs you about R350 for 3kgs. You also need to buy some other pet products including shampoo, tick and flea products and dewormers (you throw in a cute toy or two for good measure!) In total, your cart comes to R1 500. You’re a Super Plan client so with your 25% discount, you save R375. If you put that money towards your monthly pet insurance premium, you could look at it that you’ve only paid R25 for the month!

Please note that these prices are reflective of the date that this article was written. For up to date pricing, please follow this link.

How to access the Onepet Store

Here are the three plans that you can choose from to become a part of the Oneplan family and gain access to our store! You will then be able to log in with your policy number and password.

Pet Hospital Plan: from R139 a month

Pet Classic Plan = from R269 a month

Pet Super Plan = from R387 a month


If what we’ve spoken about sounds good to you, let one of our consultants tell you something that sounds even better.

We look forward to shopping with you!


Yours in hassle-free insurance,


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