Pet Hospital Plan - Essential cover for unexpected emergencies


Jade Poole from I Write Words

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Everything you need to know about our pawesome pet insurance hospital plan

Our Pet Hospital Plan was designed to help cover the costs of accidents and illnesses to save you money and keep your pet healthy.

Tell me more about the cover included in this plan

What does this plan cost a month?

R142 a month.

What medical costs am I covered for?
Accident cover - Up to R32 000

An accident is something you didn’t see coming. This might be a car accident (when your pet is hit by a car) or if your pet falls from a height.

Accidents do not include issues that have developed over time such as bone issues or sores on your pet’s body.

Your pet is covered for:

Burns or electrocution, car accidents, falls from a height, actions of another animal, poisoning, near drowning or embedded foreign bodies (if Spike swallows a rock).

Trauma that results in fractured bones, lacerations, abrasions, punctures or wounds, gastric torsion (twisting of the stomach).

Burial/cremation/euthanasia cover included for up to R1500.

Your pet is NOT covered for:

Ligament injuries because of a degenerative (gets worse over time) disorder and/or congenital (born with this condition) or hereditary (inherited from parents) conditions - please note that even if you did not know your pet had one of these conditions, they will still not be covered under accident cover.

Illness cover -  Up to R30 000

An illness is an issue (disease or sickness) that started after your cover began.

Your pet is covered for:

Treatment that needs an overnight stay or surgery (this overnight stay needs to be suggested by your vet and not something you think is a good idea)

Burial/cremation/euthanasia cover included for up to R1500

Your pet is NOT covered for:

Dentistry or teeth related treatment/procedures

Conditions that result from not vaccinating your pet (vaccination is so important)

Pregnancy and related conditions (sterilisation is as important as vaccination)

Kennel fees

If something happens to you and you end up in the hospital and are unable to look after your pet, then we also include kennel feels.

You are covered for up to R150 a day and R1500 per event.

Is routine care covered?


Are vet visits covered?


Simple and stress-free claims

How do I claim?

For illness and accident cover claims you will need to complete a claim form and attach a copy of the detailed account and any medical evidence or information we need from you.

We strive to ensure our claims systems is easy, hassle-free and simple. If you have any questions, chat to one of our team members on the Oneplan App or give us a call.

Is this the right plan for me?

At Oneplan, you have a choice between 4 different pawesome plans for you and your pets. Each of the plans was designed with your and your pet in mind, ensuring you are covered for the things that matter most.

If you are wondering whether our Pet Hospital Plan is right for you, then we have put together some questions that might help you answer this:

Do you need cover for accidents and illnesses only?

If yes, then you are on the right track!

Do you visit your vet on a regular basis?

If this is the case, then you might want to bump up to a more comprehensive plan that includes routine care and vet visits.

What breed of cat or dog do you have?

It might help to do some research on your pet’s breed as some breeds are more prone to illnesses and conditions compared to others.

For example, pugs and other breeds with short snouts often develop breathing problems and other issues such as bone and joint conditions. If you have this breed of dog then you might want to look into a plan with more cover options and benefits.

Are you looking for cover for emergencies only?

If you are someone who just wants pet insurance for emergencies only, then our Pet Hospital Plan is the right choice for you!

Can I upgrade or downgrade my plan if I want to?

Of course! You just need to give us one calendar month’s notice. You can only change your plan every 6 months and waiting periods will apply for new cover benefits.

When should I insure my pet?

Remember, the sooner you get your pet insured, the better. Older pets are more prone to developing chronic conditions and illnesses such as cancer. If your pet has a pre-existing condition like this, then a waiting period of 12 months will apply. This means that any claims related to this condition will not be covered for this time.


Yours in paws,


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